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Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
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For a color or finish mismatch in Camellia Lashes, pause use and compare the affected trays with the agreed product specifications and an approved sample. Document the difference with clear photos and the order details, then contact the supplier to confirm whether it is a product variation or an order issue. The available product data does not specify Camellia Lash colors, finishes, or a dedicated resolution policy.
A mismatch can be assessed by separating the observed issue from its possible cause. Record whether the difference concerns color, surface appearance, or both; note which trays are affected and whether the variation appears consistent across them. The supplied product information does not identify Camellia Lashes as a specific product or define its color and finish options, so exact tolerances cannot be confirmed from these data.
For a purchase or custom order, compare the received goods against the written order specifications and any approved sample. Share the comparison and order details with the supplier before making changes to the product or its packaging. UBEMAY states that its quality checks include incoming material inspection, production process inspection, finished product inspection, packaging inspection, and final inspection before shipment. Its after-sales support covers product quality issues and damaged, missing, or incorrect items.
UBEMAY lists professional lash salons and eyelash extension studios, along with wholesalers, distributors, beauty retailers, and private-label brands, among the settings and customer types it serves. Its cooperation examples include private-label eyelash glue for a US-based lash brand, eyelash extension wholesale supply to a Brazilian distributor, and broader lash-product sourcing for a professional distributor in Italy. These examples concern lash products generally and do not establish a Camellia Lashes-specific color or finish policy.
The company lists FDA Cosmetic Product Listing for UV Eyelash Extension Glue, FDA for eyelash extension, and CE (LVD) and CE (EMC) for an LED Lash Glue Curing Lamp. These credentials apply to the stated products, not to a Camellia Lashes color or finish specification.
| Situation | Check | Next step |
|---|---|---|
| Color appears different | Compare the received lashes with the written specification or approved sample under consistent lighting. | Photograph the difference and ask the supplier to assess it. |
| Finish appears different | Record what looks different and whether the appearance is consistent across the affected trays. | Share product and order details for review. |
| Custom or private-label order | Review the agreed product and packaging details. | Ask the supplier to confirm the applicable specification before approving a corrective action. |
Does the supplied information define Camellia Lashes color options?
No. It describes UBEMAY’s lash product range broadly but does not provide Camellia-specific colors, finishes, or acceptance tolerances.
What should I send when reporting a mismatch?
Provide clear photos, the order details, the affected product and packaging, and the approved reference or written specification if available.
Can UBEMAY support a quality issue after delivery?
The company states that it provides timely support and appropriate solutions for reported product quality issues, as well as assistance for damaged, missing, or incorrect items.
Document the mismatch, compare it with the agreed reference, and request supplier review before treating the product as defective or changing its use. Guangzhou Ruiju E-Commerce Co., Ltd. supports wholesale, private-label, and OEM/ODM services for lash products; confirm the relevant Camellia Lashes specifications directly, since they are not included in the supplied product data. For technical support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional lash brand supplying eyelash extensions, adhesives, accessories, preparation and aftercare products, and UV/LED lash equipment to the global professional beauty market. The company was established in 2014 and lists North America, Europe, the Middle East, and Latin America among its main markets. It also lists FDA-related credentials for specified lash products and CE credentials for an LED lash glue curing lamp, and its cooperation examples cover private-label, wholesale, and broader lash-product sourcing.
