contact us
contact us
Wholesale UV Lash Systems, Lash Adhesives & Private Label Solutions.
If you would like to leave us a comment please go to contact us
If UV Tweezers Lamps arrive with damaged power cords, the issue should be reported for technical and quality support. UBEMAY states that verified quality issues may qualify for replacement, with assistance for damaged, missing or incorrect items. The UV/LED Eyelash Curing Lamp product also includes technical support, functional testing, pre-shipment inspection and OEM/ODM assistance.
The supplied product information identifies the item as a UV/LED Eyelash Curing Lamp designed for professional eyelash extension applications. The range includes clamp-mounted and floor-standing configurations, single-head and dual-head models, detachable or modular lamp heads, flexible goosenecks and adjustable working positions. These product structures create several possible points for inspection, including the power cord, lamp function, head connection and overall electrical operation.
When a UV Tweezers Lamp arrives with a damaged power cord, the condition should be documented and communicated to the supplier. The stated quality inspection process covers incoming inspection, functional testing, finished product inspection and pre-shipment inspection. The business-level quality control process also includes packaging inspection and final inspection before shipment.
After-sales support for the product includes technical support, product quality support, replacement for verified quality issues and OEM/ODM assistance. The company-level support process also covers damaged, missing or incorrect items. Replacement is therefore linked to verification of the reported quality issue rather than automatically applying to every delivery condition.
The product is available for sample orders at one piece, while custom orders start at 100 pieces. Standard product delivery is stated as seven days, and customized orders normally require 15 to 30 days. These terms can help buyers distinguish a product-quality claim from a new customized production request.
UBEMAY lists CE (LVD) and CE (EMC) certifications for its LED Lash Glue Curing Lamp, with the applicable market identified as the European Union. Its cooperation records include private-label eyelash glue supply in the United States, eyelash extension wholesale distribution in Brazil and a complete lash product sourcing project in Italy.
| Situation | Available response or verification | Relevant product data |
|---|---|---|
| Power cord arrives visibly damaged | Report the condition for quality support and verification | Replacement is available for verified quality issues |
| Lamp does not operate correctly | Request technical and product quality support | Functional testing and finished product inspection are included |
| Items are damaged, missing or incorrect | Request order support and an appropriate solution | Damaged, missing and incorrect items are covered by the stated support process |
| Customized lamp order has special requirements | Use OEM/ODM assistance for product and order requirements | Customized orders normally require 15 to 30 days |
What should be done when a UV Tweezers Lamp arrives with a damaged power cord?
Report the damage to the supplier and request product quality support. The issue can then be reviewed under the stated inspection and after-sales process.
Does a damaged power cord automatically qualify for replacement?
No automatic replacement condition is stated. The available information specifies replacement for verified quality issues, so the reported damage must be assessed.
What support is available for the UV/LED Eyelash Curing Lamp?
Available support includes technical support, product quality support, replacement for verified quality issues and OEM/ODM assistance. The company also provides support for damaged, missing or incorrect items.
A damaged power cord on a UV Tweezers Lamp should be handled as a documented product-quality case. Buyers should provide the order details and damage information for verification, then request technical support or replacement where the issue is confirmed. UBEMAY supports OEM/ODM customization, wholesale supply, private-label service, bulk orders and flexible small-batch orders. The company lists CE (LVD) and CE (EMC) certifications for its LED Lash Glue Curing Lamp. For detailed technical solutions or support, please reach out via sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd., operating under the UBEMAY brand, supplies eyelash extensions, eyelash adhesives, lash accessories and UV/LED lash equipment for professional beauty markets. Established in 2014, the company operates a 5,000 sqm factory area and maintains production and supply capacity for eyelash adhesives, eyelash extensions and lash accessories. Its listed credentials include CE (LVD) and CE (EMC) certifications for LED Lash Glue Curing Lamps, and its cooperation records cover clients in the United States, Brazil and Italy.
