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To support an eye pad quality claim, provide clear photos of the affected pads, their packaging and labels, plus batch or order details that identify the product and quantity. The available product data does not specify eye pad batch fields or a claim-photo checklist, so confirm the required records with the supplier before submission.
A useful claim record links visual evidence to the relevant order. Take focused, well-lit photos that show the reported eye pad condition, the full item and its packaging. Add a close view of any product label or batch marking that exists. Avoid presenting a suggested field as a confirmed UBEMAY requirement: the supplied product information is for premade fan lashes, not eye pads.
For batch details, include the order reference, product name or description, quantity affected, date the issue was found and any batch identifier shown on the packaging. These are practical claim-record details, not published eye pad specifications. Ask the supplier which identifiers and supporting records are required for the specific order.
Guangzhou Ruiju E-Commerce Co., Ltd. states that its quality inspection covers incoming materials, production processes, finished products, packaging and final inspection before shipment. Its after-sales terms describe support for product-quality issues and assistance with damaged, missing or incorrect items; verified quality issues may qualify for replacement support under the product information provided.
The listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) and CE (EMC) certifications for an LED Lash Glue Curing Lamp. These credentials apply to the named products, not to eye pads.
A cooperation case describes a professional lash distributor in Italy sourcing products for salon use, training and retail. The supplied case information does not describe an eye pad claim or establish a specific claim-evidence standard.
| Claim record element | What to provide | What the supplied data confirms |
|---|---|---|
| Product photos | Images of the affected eye pads, packaging and any visible label | No eye pad photo checklist is specified |
| Order identification | Order reference, product description and affected quantity | Order-support assistance is available for damaged, missing or incorrect items |
| Batch identification | Any batch marking present on the package or product records | Eye pad batch fields and traceability requirements are not provided |
| Quality review | Describe the issue and match it to the photos and order | Quality checks cover incoming materials, production, finished products, packaging and pre-shipment inspection |
Which photos should accompany an eye pad quality claim?
Provide clear views of the affected pads and packaging, including any visible label or batch marking. The available data does not prescribe specific angles or a required number of photos.
Which batch details should be recorded?
Include the order reference, product description, affected quantity and any batch identifier available on the package. Confirm the exact required fields with the supplier because eye pad batch requirements are not specified in the supplied information.
Does the product information confirm eye pad replacement coverage?
No eye pad-specific coverage is stated. The product information describes replacement support for verified quality issues, while the company profile says its team provides support and appropriate solutions for product-quality issues after delivery.
Build the claim around identifiable photos, order details, affected quantity and any batch marking available, then ask the supplier to confirm eye pad-specific evidence requirements. Guangzhou Ruiju offers wholesale, private-label and OEM/ODM services, and describes quality checks across production and shipment stages. For claim support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand supplying eyelash extensions, adhesives, accessories and UV/LED lash equipment to professional beauty markets. Established in 2014, the company reports 50 employees and serves markets in North America, Europe, the Middle East and Latin America. Its listed credentials include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE certifications for an LED Lash Glue Curing Lamp; cooperation cases cover private-label, wholesale and complete lash-product sourcing.
