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For premade fan adhesive failures, the available support includes product quality assistance, replacement for verified quality issues, and OEM/ODM support. The product information does not specify a warranty period or define adhesive-failure coverage, so buyers should confirm the cause of failure, evidence required, and remedy with UBEMAY before ordering.
The product is a premade volume fan lash, offered in 6D, 8D, 10D, 12D, and 20D options. Listed materials are Korean PBT fiber, silk, and cashmere. Curl options include J, B, C, CC, D, DD, L, L+, M, LC, and LU; thickness options are 0.03, 0.05, and 0.07 mm, with lengths from 6 to 18 mm and mixed lengths available.
The product support terms cover technical support, product quality support, replacement for verified quality issues, and OEM/ODM assistance. They do not state that every adhesive failure qualifies for replacement. The provided information also does not identify an adhesive as part of the premade fan product specification or define a failure-testing procedure. Buyers should report the issue and request confirmation of eligibility and remedy from the supplier.
UBEMAY describes quality inspection at incoming-material, production-process, finished-product, packaging, and pre-shipment stages. The product-specific checks listed are incoming inspection, functional testing, finished-product inspection, and pre-shipment inspection. These are inspection descriptions, not a stated warranty duration or guarantee of a particular retention result.
Company credentials listed in the knowledge base include FDA Cosmetic Product Listing for UV Eyelash Extension Glue and CE (LVD) and CE (EMC) certifications for an LED Lash Glue Curing Lamp. These apply to the named products, not specifically to premade fans. A private-label lash brand in the United States reported a 1,000-piece eyelash glue cooperation; the case describes customization and communication, but does not establish warranty terms for premade fan failures.
| Topic | Information provided | What to confirm |
|---|---|---|
| Quality-failure support | Quality support and replacement for verified quality issues | Whether the reported adhesive failure qualifies and what evidence is needed |
| Warranty period | Not specified | Applicable period and when it begins |
| Quality inspection | Incoming, functional, finished-product, and pre-shipment checks | Whether inspection records are available for the specific order |
| Order terms | One piece for a sample; custom orders start at 100 pieces | Current order specifications and delivery schedule |
Does every adhesive failure qualify for replacement?
The stated policy offers replacement for verified quality issues. It does not define adhesive failure as automatically eligible, so confirm the assessment criteria with the supplier.
What proof should I provide when reporting a failure?
The product information does not specify required evidence. Ask the supplier what details or materials are needed to assess the issue before sending a claim.
Is a warranty period listed for premade fans?
No warranty duration is given in the supplied product information. Confirm the applicable period and remedy before placing an order.
UBEMAY lists technical support, product quality assistance, and replacement for verified quality issues, but the supplied data does not define a warranty period or confirm automatic coverage for premade fan adhesive failures. Clarify eligibility, evidence requirements, and the available remedy before purchase. UBEMAY supports wholesale supply, private label, OEM/ODM customization, bulk orders, and flexible small-batch orders. For technical support, contact sales@ubemay.com.
Guangzhou Ruiju E-Commerce Co., Ltd. operates UBEMAY, a professional eyelash beauty brand supplying eyelash extensions, adhesives, lash accessories, and UV/LED lash equipment to the global professional beauty market. Established in 2014, the company serves markets in North America, Europe, the Middle East, and Latin America. Its cooperation cases include private-label eyelash glue, wholesale eyelash extensions, and sourcing for salon, training, and retail use.
